What
should I do if I forgot my username or password?
Please send us a email support@PublicChinese.COM.
We will send the password to your registered email.
Why
can't I log in?
If you are not able to log in, first to make sure that,
you do not have an extra space before your username or password.
In addition, check that you have correctly spelled your username
and password. Finally, make sure that your security settings
are set to default. You can check this by going to Tools>Internet
Options>click on the "Security" tab and make
sure that "default settings" is in "gray."
How
can I change my username?
There is no way to change your username at this time. If
you wish to change your password, click the "My account"
link in the top right of any page, enter the new password
and update.
Where
do I update my personal information?
To change your password or other personal information, please
click on the My Account link and then click on "My basic
Info".
